Consumer Issues & Daily Living – Royal Association for Deaf People

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Course Content

Bills & Utilities

Bills & Utilities 18 Topics

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Environmental issues

Contents Insurance

Streaming online

General Issues

General Issues 9 Topics

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Lots of English to read

Hard to use maths

Supermarket Tannoy

People say excuse me behind you

Ordering food over counter

Staff talking to you

Food Instructions

Health & Wellbeing

Health & Wellbeing 30 Topics

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Phrases

Phrases 12 Topics

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My water bill is included in my council rent.

I like to keep fit by running twice a week and swimming on Saturday mornings.

My parents pay for their car insurance by 1 lump sum whereas I pay monthly.

I always have trouble ordering food at the drive-through so have to order at the window.

My son, Oscar, does not exercise enough and I encourage him daily to do more.

I am obsessed with collecting old coins and will often visit specific shops to collect more!

Sometimes I often struggle to read food labels or instructions, so I rely on my family to help me out.

Going to the supermarket, I miss out on hearing special offers over the Tannoy and need to look at the labels/information on the products.

I am feeling frustrated with my local doctor as they keep calling me – their system clearly states I am deaf but still call me!

The last time I went to the dentist, I struggled to communicate as they wore a mask and had a bright light on their head, making it very tricky!

I had an operation last week; my experience was positive as an Interpreter was provided and I was allocated my own room which was quiet and less distracting.

I can’t believe how much I spend on food shopping weekly; I need to cut down but…..I love my biscuits!!